Turn unused garage space into recurring revenue.
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Dashboard

Notifications

Your net, last 6 months

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Recent bookings

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Add a new listing

Where it is

Pin in the wrong place? Adjust the address and search again — this is exactly where riders will be sent.

The space

min

Pricing

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$
$
hrs

When riders can get in

What a rider does on arrival

Printed on the rider's booking and on your daily arrivals list. Vague instructions here become phone calls to your attendant.

Site contact

The bikes

Batteries always leave with the rider — nothing charges on site. If your insurer excludes e-bikes entirely, untick the box and you will only be sent regular bikes.

Claim an existing garage

Garages RACK listed on your behalf before you had an account. Claiming one moves it under your login.

Today's open spots, by listing. Use this to block spots for maintenance or permit holders. Bookings adjust these numbers automatically — this is the manual override.

Today at your garages

Monthly trend

Transactions

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Payout account

Payouts are not connected yet RACK collects payment from riders today. Automatic payouts to your bank require Stripe Connect, which is not switched on yet — we will settle with you directly in the meantime.

What RACK charges

Conversations are tied to a booking, so you always know which stay a rider is asking about. Riders start these from the app.

Select a conversation on the left.

Get help

Something not working, a booking that looks wrong, a rider who has not turned up, or a bike that has been here too long — email us and a person reads it, usually the same day.

Email support
Emailbicycle@rack-parking.com
Urgent, bike or safety issuePut URGENT in the subject

Your account

Notifications

Email alerts are next on the list Today the bell in the top bar is where new bookings, cancellations and messages appear. Daily arrival emails to your attendants are in progress.

Team access

One login per operator account today Separate logins for site managers and attendants, with their own permissions, are on the pilot roadmap. Until then the print-out under Bookings is the handoff to your staff.

Edit listing

Booking detail